Please read through the information and follow the steps through the linked document BEFORE submitting at ticket.
The Microsoft Authenticator app is the simplest way to secure your login credentials and can be loaded on any mobile device (e.g. Apple, Android, etc.). Instructions on how to set up the mobile app can be found here.
(Please note: to review the linked resource, you must be signed into Google Drive using your @myips.org e-mail address.)
Steps for MFA using App:
1. When logging into IPS systems away from school or office, MFA Mobile App pops up with a prompt to approve or deny the login.
2. The user will see a two digit number on their computer screen, and be prompted in their mobile app to enter the two digit number.
3. Once the user types in that number and clicks YES, their login will be complete.
If you have reviewed and followed the steps in the linked document and are still needing assistance. Please submit a ticket below.