Success Story
Dr. Hinojosa on Data-Driven Success
Dr. Hinojosa shares his experience using Let’s Talk to foster open communication and gather valuable community feedback within his districts and deliver on his promise of customer service excellence in his Dallas ISD.
District Snapshot
143,400 students
150 elementary schools
40 middle schools
37 high schools
143,400 students
150 elementary schools
40 middle schools
37 high schools
Unlocking Student Potential
Retired Superintendent Michael Hinojosa, who led a successful customer service transformation at Dallas ISD, shares his experience using our Let’s Talk platform. Dive into his thoughts on:
- Delivering the promise of improved customer service – going beyond just having a plan for customer service to improve school climate and improve student outcomes
- Harnessing data to make informed decisions about where to focus on improving customer service within the district.
- Freeing up staff with automation of answering routine questions or routing them to the correct individuals without manual intervention.
Dr. Hinojosa also shares his experience using our Let’s Talk platform to foster open communication and gather valuable community feedback within his districts. Watch this video to hear his insights on how data-driven approaches can transform your school district and discover how K12 Insight can transform your school district’s customer service journey.
Request a Consultation
Ready to streamline inbound communications, identify problems before they become crises, and make data-driven decisions in your school district? Let’s schedule a time to demo our solutions and talk about how K12 Insight can help.
School District
Dallas Independent School District
State
Texas
Challenges
Solutions