Customer Service for K-12
Products
Customer Service Solutions

Let’s TalkAn AI-powered, all-in-one, enterprise-wide customer service and intelligence platform built for education — includes ✨Let's Talk Assistant✨

✨ Let’s Talk Assistant ✨Provide always-on, fast, easy, and accurate customer service in multiple languages with our AI-powered chatbot

Professional DevelopmentExpert-led, interactive virtual and in-person customer service courses for K-12 staff

Managed ResearchK-12 research services led by expert education researchers

Engage SurveysA DIY, cloud-based survey solution built for K-12 school districts
Browse by Role

SuperintendentsProvide superior customer service in your district.

CommunicationsSimplify and streamline inbound communications and prevent crises.

Information Technology (I.T.)Minimize security risks, automate ticketing workflows, and improve service.

Operations and TransportationAutomate processes, save time for staff, and unify workflows and communications.
Resources
Resources

BlogPerspectives from school district leaders and K12 Insighters

ReportsInsights and trends you can use to inform your customer service strategies

GuidesInsights and trends you can use to inform your customer service strategies

Experts in EDUReal-world examples and inspiring journeys that illuminate the path to exceptional customer service, a thriving school climate, and soaring student success

Customer StoriesCase studies and feature stories about our partner school districts
Featured Resources

Harnessing the Power of AI in K-12: A Guide for District LeadersDiscover how AI can revolutionize district operations, streamline communication, and empower data-driven decision-making in your school district.

2024 Spring National Customer Service ReportK12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve employee engagement in an effort to slow the rate of staff turnover
Company
Company

About Us

Security

Apps and Integrations

Partners

Careers

Contact Us

Home
Events
The CITE Conference held annually in 2023.

In-person

The CITE Conference held annually in 2023.

K12 Insight attended the 2023 Annual CITE Conference.

Past Event

Date

November 27, 2023 - November 30, 2023

Time

9:00am–5:00pm

Location

Sacramento, California

Derek Moore from Palo Alto USD presented our breakout session, “Revolutionize Your IT Help Desk Experience with Customer Service.”.

Meet the K12 Insighters who attended the 2023 Annual CITE Conference!

Max Lush

Account Executive K12 Insight

Stephanie Gassen

Senior Vice President of Marketing K12 Insight