News & Blog
The K12 Insight Blog
Ensuring Strong K-12 Customer Service: A Checklist Approach
“The secret to getting ahead is getting started.” Mark Twain wasn’t talking about K-12 education when he wrote this famous quote, but the sentimen...
Missing Elements in PD: Top Stories of 2019
Our number 1 story of 2019 highlights a key element missing from most K-12 professional development: a focus on customer experience.“Practice m...
Top Stories of 2019: Rise in Student Suicide Cases in K-12 Schools
Our number 2 top story of 2019 is a somber reminder of the challenging realities today's K-12 schools face when it comes to student self-harm. ...
Balancing Limited Budgets for an Enhanced School District Experience
As we continue our look back at the top 5 TrustED stories of the year, here is story #3. Budget planning is one of the most difficult--and impo...
Communicating About School Lockdowns: 5 Tips from 2019's Top Stories
This week we’re taking a look back at the major trends and issues of 2019 by sharing the top 5 TrustED stories of the year. Here is story #4. N...
Facing District Competition: School Marketing as the Initial Step
It's hard to believe the year is almost over. This week we're taking a look back at the major trends and issues of 2019 by sharing the top 5 TrustE...
Implementing Schoolwide Social-Emotional Learning: A Guide
Why do we do what we do? What’s the purpose of education? Is it to prepare students to perform well in school and become effective workers or is it...
Recognizing Achievements: Congratulations to Cx SUPERheroes 2019
Positive customer experiences are everything—especially in schools. They power a variety of initiatives from helping school leaders build trust to ...
Strategic Priority: K-12 Leaders Emphasize Customer Experience
Stick to the plan. When it comes to K-12 leadership, that’s often easier said than done.Every few years, school district leaders undertake the ...