News & Blog
The K12 Insight Blog
Meet the Superheroes of School Customer Experience: Recognizing Leaders
It’s a bird, it’s a plane…Pop culture is filled with stories of heroes using their powers to save the day--be it through feats of strength, bla...
2019 Superintendent of the Year Emphasizes: 'Parents Hold the Key'
When Dr. Curtis Jones Jr. was named the 2019 National Superintendent of the Year at last week’s AASA National Conference, it came as little surpris...
Improving School Climate: Safety as the Starting Point
There’s no magic formula for student success in school.Ask any superintendent--regardless of the size or location of their district--and they’l...
Improving Teacher Communication: Aligning Language with Intentions
At the end of my first year of teaching, I wanted some feedback from my fourth graders about my teaching. So, I created a report card for students ...
Risk in Schools: Prevention Starts with a Single Step
Risk mitigation. It’s an official-sounding phrase, often used to describe a simple challenge: How to prevent potential crises before they start. ...
Trust Matters: 5 Keys to Improving School Culture and Climate
In today’s hyper-partisan, social media-fueled culture, the notion of trust--what it is, how people perceive it--is proving incredibly difficult to...
Finding Your Voice Matters: The Importance of School Leaders
The public voice of school superintendents and school leaders has been muted for too long, largely due to school improvement mandates that have the...
Mini-Podcast: Deepening Understanding on School Customer Experience
Since its release this fall, we’ve received a ton of feedback about our TrustED customer service podcast series.It’s clear there are plent...
Improving School Culture: 3 Practical Ideas to Implement
Every school district faces its own set of challenges.Safety. Competition from school choice. Employee dissatisfaction. The list of potential o...