Filter ByClose Filters
Roles
Solutions
Topics

News & Blog

All Items
803 results
A man sits at his computer, learning how to improve IT customer service.
Blog
Overwhelmed with inquiries? Here’s how to free up your staff.
4 practical strategies for driving staff productivity amid an influx of inbound communications
focus groups
Blog
Using focus groups beyond surveys for school district insights
Gain a better understanding of your school community’s perspectives, experiences and needs with qualitative research — and three ways to do so.
Student talks to teacher in hallway
Blog
Investigate equity in your district by listening
In order to help people understand the equity of their districts and to make informed decisions about their investments, we are launching an invest...
Excited young boy waiting in line after getting off the bus
Blog
Customer service with a focus on equitable access for all
This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.
key surveys
Blog
4 key surveys school leaders need to consider this school year
There is much more than new classroom supplies in the new school year. Here are 4 key surveys school leaders need to consider this school year.
Parent says goodbye to child outside of school
Blog
Why you should prioritize school surveys this fall
School surveys, general wisdom, and research have all found that students who abhor conflict and disagreements, or dislike thinking or talking duri...
Person planning a calendar on a laptop
Blog
Communication and Planning: Critical Components of K-12 Survey Success
As summer begins to wind down, it’s time to start solidifying your plans for the upcoming school year — including your 2021-22 surveys. Through...
true state of customer service in your district
Blog
Revealing the True State of Customer Service in Your District
I questioned if that school really was committed to students and families like they claimed. Because, on that day at least, it certainly didn’t fee...
survey evolution and what it means for your surveying strategy
Blog
3 Keys to Boosting School Survey Participation Rates
COVID-19 has changed the game — for school leaders, their districts, and their surveys. Some districts have been able to keep their teachers an...
Filter ByClose Filters
Roles
Solutions
Topics
In the News
From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
Read the latest stories