News & Blog
802 results
Blog
Back to school: Essential voices for the new academic year.
Freshly sharpened pencils, bright backpacks and the joy of learning. The back-to-school season brings so much energy and life to our communities. ...
Blog
Let’s Talk! 16.0: A solution that is as flexible as you are
If necessity is the mother of invention, the last year has provided all of us with many opportunities for creativity. A K12 Insight, it has challen...
Blog
Resource Prioritization: A Guide for School Leaders in the Coming Year
School leaders are faced with making plans to address countless critical matters in the coming school year — such as managing learning loss and men...
Blog 3 minutes
Customer Service Benchmarks: 3 Every School District Should Monitor
You can't improve what you don't measure. But if you really want to know how your district is performing on customer service, you need to compare m...
Blog
Key 3 Service Metrics: Only 30% of School Districts Track Them
The ways parents and staff feel about your schools can have a big impact on performance. Yet, 70% of districts have no yardstick by which to measur...
Blog
Crafting Purposeful Surveys: 4 Key Strategies for Strong District Feedback
If I had to boil my K-12 surveying advice down to just one word, it would be purposeful. From my experience conducting K-12 research both from ...
Blog
Essential KPIs for Schools: 5 Must-Have Customer Service Metrics
Every school district does customer service. But only 30% of districts measure the impact of these efforts on other strategic areas, such as accele...
Blog
Overlooked Words in K-12 Education: The Essentials
As schools return to in-person learning, school leaders look for quantitative metrics to help measure the impact of customer service. The phrase c...
Blog
Boosting Survey Response Rates: Tips for Overcoming Low Participation
It’s a well-known fact: Strong survey response rates mean higher quality data. The lower the response rate, the less likely it is that what you...