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Symptoms-of-poor-customer-service_News_Primary-Image
Blog 3 minutes
Detecting Signs of Poor Customer Service in Your School District
Find out how elevating customer service will improve school climate and advance student outcomes (plus more).
key to school district success
Blog
Hidden Key to District Success: The Power of Customer Service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
District staff engaged in training to improve school customer service
Blog 3 minutes
Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
Let's Talk Assistant 3.0 icon with Faster FAQs and easier chatbot maintenance.
Blog
Let’s Talk Assistant 3.0: Enhancements for Faster FAQs and Chatbot Maintenance
Get to know the new features and tools of Let’s Talk Assistant 3.0.
Blog
AI's Role in School District Competitiveness
What’s next for K-12 SaaS solutions and how IT leaders can prepare
time to audit
Blog
Rethinking SaaS Solutions: Why It’s Time for an Audit
Consider these factors as you determine the technology needs for your district.
how to launch a chatbot
Blog
Launching AI-powered chatbots on district webpages
How your district can start using always-on chatbot technology in less than a month.
service and support
Blog
Customer Service Excellence: 5 Key Components
Define and deliver superior customer experiences in your school district.
Message inbox notification on computer screen
Blog 2 minute read
Impact of blurred accountability and security on school IT leaders
Breaking down how IT can take lead on delivering superior experiences districtwide.
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In the News
From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
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