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Customer Service for K-12
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Let’s Talk
An AI-powered, all-in-one, enterprise-wide customer service and intelligence platform built for education — includes ✨Let's Talk Assistant✨
✨ Let’s Talk Assistant ✨
Provide always-on, fast, easy, and accurate customer service in multiple languages with our AI-powered chatbot
Professional Development
Expert-led, interactive virtual and in-person customer service courses for K-12 staff
Managed Research
K-12 research services led by expert education researchers
Engage Surveys
A DIY, cloud-based survey solution built for K-12 school districts
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Automate processes, save time for staff, and unify workflows and communications.
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Featured Resources
Harnessing the Power of AI in K-12: A Guide for District Leaders
Discover how AI can revolutionize district operations, streamline communication, and empower data-driven decision-making in your school district.
2024 Spring National Customer Service Report
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve employee engagement in an effort to slow the rate of staff turnover
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Enhance School Customer Service by Supporting Frontline Staff
Meet rising expectations and transform your school customer service with expert-led professional development.
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Engage Survey Platform
Let's Talk Customer Service Platform
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Let’s Talk Assistant Chatbot
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Topics
Back to School
Bonds, Levies, & Rezoning
California
Communication Complexity
Community Engagement
Culture
Customer Intelligence
Customer Service
Data Breaches & Security
Employee Engagement & Retention
Enrollment
Equity & Multilingual Families
Governance & Internal Communications
Issue & Crisis Communications
Research
School Board Engagement
School Choice
School Safety & Bullying
Solution Overview
Student Outcomes
Texas
Ticket Deflection
Transportation
Virginia
In the News
From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
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