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Blog
Implementing Schoolwide Social-Emotional Learning: A Guide
Why do we do what we do? What’s the purpose of education? Is it to prepare students to perform well in school and become effective workers or is it...
cx superheroes
Blog
Recognizing Achievements: Congratulations to Cx SUPERheroes 2019
Positive customer experiences are everything—especially in schools. They power a variety of initiatives from helping school leaders build trust to ...
customer experience a strategic priority
Blog
Strategic Priority: K-12 Leaders Emphasize Customer Experience
Stick to the plan. When it comes to K-12 leadership, that’s often easier said than done.Every few years, school district leaders undertake the ...
bench 2019
Blog
K-12 Leaders' Concerns: What Keeps Them Up at Night
As a former teacher, I love being around people that have a passion for learning and collaboration. That’s why I was especially excited to go t...
support lgbtq
Blog
Discussion: Supporting LGBTQ Students in Your Schools.
This Transgender Awareness Week marks an important time to reflect on the support our K-12 schools provide for lesbian, gay, bisexual, transgender,...
k12 lets talk
Blog
Improving Let's Talk!: Seeking Your Feedback
Our team has been hard at work on our latest Let’s Talk! release - Version 13.5. Every feature in this release was inspired by the feedback we rece...
Mother In Bedroom Helping Son To Pack Bag Ready For School
Blog 2 minutes
Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...
Veterans Day
Blog
Veterans Day Reflection: Education's Vital Role in Democracy
It’s Veterans Day—a time to appreciate the service and sacrifice of America's military men and women.Our nation’s history is filled with tremen...
school leaders focus on customer experience
Blog
CGCS 19 Highlights: Urban School Leaders Prioritize Customer Experience
There’s no job in the world quite like K-12 leadership.I’ve held many positions in my lifetime, but nothing was as challenging--and rewarding--...
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