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customer service in schools
Blog 4 minutes
Why Every School District Needs a Customer Service Mindset
The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...
driving change helping school transportation
Blog
Initiating Change: Involving Communities in School Transportation
[caption id="attachment_15800" align="alignright" width="219"] Donna Grattino, Transportation Director, Douglas County School District[/caption] ...
Graphic of scissors cutting a bill
Blog
School Funding Reality: Levels Remain Recession-Era Despite Recovery
It’s been ten years since the height--or, better, the depths--of the Great Recession.In an attempt to survive the downward economic spiral of t...
surveys into action
Blog
Turning School Climate Surveys into Action: Practical Steps
[caption id="attachment_15791" align="alignright" width="250"] Dr. Jim Angelo, assistant superintendent for instruction, Frederick County Public Sc...
Schools within schools
Blog
Recruiting Future Teachers: 'Schools within Schools' Approach
America’s schools need more teachers.Recent research from the Department of Education shows that every state in the country is experiencing a K...
ensuring student safety
Blog
Encouraging Student Activism After Parkland: Balancing Safety and Advocacy
In the wake of the shooting tragedy in Parkland, Fla., a familiar question has emerged: Will anything change?The pattern is, by now, tragicall...
Another school shooting
Blog
School Shooting Tragedies: Another Community Rocked by Senseless Events
Once again, America is reeling after a tragic school shooting.As the Washington Post reports, the attack in Florida is already the seventh this...
Family Involvement The secret
Blog
Family Involvement: The Secret Sauce for Parent-School Relationships
Few educators would question the importance of strong family and school partnerships.Research has shown that a strong connection between the sc...
learner centered
Blog
Understanding Student Uniqueness: A Course Correction Perspective
Last month, I wrote about why competing in the new education marketplace requires district leaders to take a hard look within their own school syst...
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