News & Blog
43 results Clear Filters
Blog
Using focus groups beyond surveys for school district insights
Gain a better understanding of your school community’s perspectives, experiences and needs with qualitative research — and three ways to do so.
Blog
Customer service with a focus on equitable access for all
This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.
Blog
4 key surveys school leaders need to consider this school year
There is much more than new classroom supplies in the new school year. Here are 4 key surveys school leaders need to consider this school year.
Blog
Why you should prioritize school surveys this fall
School surveys, general wisdom, and research have all found that students who abhor conflict and disagreements, or dislike thinking or talking duri...
Blog 2 minutes
Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...
Blog 2 minutes
Unlocking Better Transportation: Is Customer Service the Key?
As bussing concerns make national headlines, we're diving into how K12 Insight helps districts around the country ensure superior school transporta...
Blog 4 minutes
Why Every School District Needs a Customer Service Mindset
The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...