News & Blog
803 results
Blog
Hidden Key to District Success: The Power of Customer Service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
Blog
Sharing Good News: Positive District Experiences via Let’s Talk
Let's Talk Good News shines a spotlight on the inspiring things happening in school districts around the country.
Blog
Superintendents' Considerations in 2023: 5 Things to Ponder
Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.
Blog
Navigating School Crises: 3 Best Practices to Implement
In 2023, get ahead of your district’s next crisis before it happens with these tips.
Blog
Exploring Emotions with a Word Cloud: A New Approach to Communication
Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...
Blog
Perception Insights: 3 Keys to Understanding Families in Your District
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.
Blog
How to improve interactions with your families who are considering other options
With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.
Blog 3 minutes
Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
Blog 2 minutes
Planning for 2023: How an AI-powered chatbot can make things easier for school district leaders
Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.