News & Blog

Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...

To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...

This year was one of connection and transformation for our growing Let’s Talk community.

A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...

Uncover the key to district success by fostering a positive school climate and elevating student achievement in your district with the help of thes...

Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...