News & Blog
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![how to launch a chatbot](https://cdn.k12insight.com/app/uploads/2022/05/how-to-launch-a-chatbot.jpg)
Blog
Launching AI-powered chatbots on district webpages
How your district can start using always-on chatbot technology in less than a month.
![service and support](https://cdn.k12insight.com/app/uploads/2022/05/service-and-support.jpg)
Blog
Customer Service Excellence: 5 Key Components
Define and deliver superior customer experiences in your school district.
![Happy school communicators day from K12 Insight](https://cdn.k12insight.com/app/uploads/2023/08/school-communicators-day.png)
Blog
Happy School Communicators Day: Celebrating school PR leaders who create superior customer experiences
Thank you to the amazing school communicators delivering superior customer service each day.
![3 school stakeholder feedback surveys](https://cdn.k12insight.com/app/uploads/2022/05/3-school-stakeholder-feedback-surveys.jpg)
Blog
Spring and Summer Surveys: 3 School Stakeholder Feedback Options
As the school year comes to a close, consider implementing one of these surveys.
![jennifer](https://cdn.k12insight.com/app/uploads/2022/03/jennifer-coison.jpg)
Blog
Managed Research aiding districts in storytelling with data
Educator exhaustion. Social-emotional learning concerns. Teacher attrition. As school districts across the country experience monumental shifts...
![customer service a priority](https://cdn.k12insight.com/app/uploads/2022/03/customer-service-a-priority.jpg)
Blog
Future of school communications: Prioritizing customer service
Learn how school districts are defining the future of school communications through customer service.
![How chatbots have changed the game for customer service in schools](https://cdn.k12insight.com/app/uploads/2022/03/Chatbot-blog-header_2-1.png)
Blog
Six chatbot facts for superintendents and chief information officers
A chatbot is a computer program that interacts with humans through auditory or textual methods such as speech or text chat.
![Message inbox notification on computer screen](https://cdn.k12insight.com/app/uploads/2023/07/security-IT-leaders.jpeg)
Blog 2 minute read
Impact of blurred accountability and security on school IT leaders
Breaking down how IT can take lead on delivering superior experiences districtwide.
![Happy female mentor teaching young interns at group office meeting.](https://cdn.k12insight.com/app/uploads/2023/07/8-secrets-customer-service.jpeg)
Blog
Developing a Culture of Superior School Customer Service: 8 Secrets
Learn the secrets of developing a culture of superior customer service in your district.