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first-ever chatbot designed specifically
News
First chatbot designed for K-12 school districts now available
K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.
Mother In Bedroom Helping Son To Pack Bag Ready For School
Blog 2 minutes
Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...
Sea of hands showing unity and teamwork
News
K-12 Leaders Believe Customer Service is Key to Establishing Trust
But schools lack vital training and resources to meet community needs. The first-ever national study on school customer experience reveals “invisib...
customer experience in schools
Blog
Identifying the Missing Piece: Customer Experience in Schools
If you’re a regular follower of TrustED, you may have noticed how we often refer to the students, parents, community members, and staff that school...
focus on climate
Blog
2018's Top Stories: Focus on Climate for Effective School Leadership
As we close out 2018, we're taking a look back at the most popular stories on TrustED this year. Here's No. 5 from June. Great teaching and lea...
better school transportation
Blog 2 minutes
Unlocking Better Transportation: Is Customer Service the Key?
As bussing concerns make national headlines, we're diving into how K12 Insight helps districts around the country ensure superior school transporta...
customer service in schools
Blog 4 minutes
Why Every School District Needs a Customer Service Mindset
The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...
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From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
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