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Excited young boy waiting in line after getting off the bus
Blog
Customer service with a focus on equitable access for all
This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.
key surveys
Blog
4 key surveys school leaders need to consider this school year
There is much more than new classroom supplies in the new school year. Here are 4 key surveys school leaders need to consider this school year.
Parent says goodbye to child outside of school
Blog
Why you should prioritize school surveys this fall
School surveys, general wisdom, and research have all found that students who abhor conflict and disagreements, or dislike thinking or talking duri...
Person planning a calendar on a laptop
Blog
Communication and Planning: Critical Components of K-12 Survey Success
As summer begins to wind down, it’s time to start solidifying your plans for the upcoming school year — including your 2021-22 surveys. Through...
true state of customer service in your district
Blog
Revealing the True State of Customer Service in Your District
I questioned if that school really was committed to students and families like they claimed. Because, on that day at least, it certainly didn’t fee...
survey evolution and what it means for your surveying strategy
Blog
3 Keys to Boosting School Survey Participation Rates
COVID-19 has changed the game — for school leaders, their districts, and their surveys. Some districts have been able to keep their teachers an...
gerald dawkins
Blog
Remembering Dr. Gerald Dawkins: Celebrating a Life of Impact
On behalf of the K12 Insight family, it breaks my heart to share the news of the passing of our friend, colleague, teacher, coach and mentor, Dr. G...
five key voices you should listen
Blog
Back to school: Essential voices for the new academic year.
Freshly sharpened pencils, bright backpacks and the joy of learning. The back-to-school season brings so much energy and life to our communities.  ...
live agent
News
K12 Insight launches Spanish, live agent for Let's Talk Assistant
New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.
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