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Blog 2 minutes
How Indianapolis Public Schools’ Ashley Cowger has championed culture change districtwide
Successful change management takes time and careful, strategic planning. Through their Rebuilding Stronger plan, IPS has proven extensive change is...
Blog
4 school districts that go above and beyond to deliver superior customer service
Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.
Blog 3 minutes
Detecting Signs of Poor Customer Service in Your School District
Find out how elevating customer service will improve school climate and advance student outcomes (plus more).
Blog
Hidden Key to District Success: The Power of Customer Service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
News
ClassLink Partnership for SIS Integration with K12 Insight
ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.
Blog 3 minutes
Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
Blog
Let’s Talk Assistant 3.0: Enhancements for Faster FAQs and Chatbot Maintenance
Get to know the new features and tools of Let’s Talk Assistant 3.0.
Blog
AI's Role in School District Competitiveness
What’s next for K-12 SaaS solutions and how IT leaders can prepare
Blog
Rethinking SaaS Solutions: Why It’s Time for an Audit
Consider these factors as you determine the technology needs for your district.