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K12 Insight_Celebrating our year together
Blog
Reflecting on 2023: Gratitude Extended to Our District Partners!
This year was one of connection and transformation for our growing Let’s Talk community.
Black family studying and learning from home for online school during coronavirus
Blog
Managing a District’s Customer Service Transformation: Key Considerations​
A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...
Let students lead
Blog
How to measure what matters: a data-driven approach for monitoring school climate
Uncover the key to district success by fostering a positive school climate and elevating student achievement in your district with the help of thes...
How-to-fund-your-customer-service-transformation_News_Featured-Image
Blog 4 minutes
Funding Your Customer Service Transformation: Practical Steps
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...
Winning-the-vote_News_Featured-Image
Blog 2 minutes
Winning the vote: Five-time school tax referendum winners share their strategies
Master the art of school tax referendums with these insights from two superintendents with five collective wins.
What-will-it-take_News_Featured-Image
Blog 2 minutes
Implementing a System of Customer Service: Key Considerations
Customer service is a bullet point on nearly every K-12 strategic plan in the country. But those truly transforming their delivery — and seeing the...
Customer-service-ROI-3-key-metrics-every-school-leader-should-be-tracking_News_Featured-Images
Blog 2 minutes
Measuring Success: Customer Service ROI with 3 Key Metrics for School Leaders
Customer service is a bullet point on nearly every K-12 strategic plan in the country. But how are school districts really measuring their customer...
how-lets-talk-reduced-transportation-related-emails-by-90%-in-Houston-ISD_News_Featured-Image
Blog 2 minutes
Let's Talk! Success: Reducing Transportation Emails by 90% in Houston ISD
How many questions does your school district receive about transportation each day? If you're anything like Houston ISD, it's a lot! They turned to...
six-obstacles-youll-face-when-implementing-a-new-customer-service-plan-(and-how-to-overcome-them)_News_Featured-Image
Blog 3 minutes
Six obstacles you'll face when implementing a new customer service plan (and how to overcome them)
Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...
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