News & Blog
730 results

Blog
Recognizing Achievements: Congratulations to Cx SUPERheroes 2019
Positive customer experiences are everything—especially in schools. They power a variety of initiatives from helping school leaders build trust to ...

Blog
Strategic Priority: K-12 Leaders Emphasize Customer Experience
Stick to the plan. When it comes to K-12 leadership, that’s often easier said than done.Every few years, school district leaders undertake the ...

Blog
K-12 Leaders' Concerns: What Keeps Them Up at Night
As a former teacher, I love being around people that have a passion for learning and collaboration. That’s why I was especially excited to go t...

Blog
Discussion: Supporting LGBTQ Students in Your Schools.
This Transgender Awareness Week marks an important time to reflect on the support our K-12 schools provide for lesbian, gay, bisexual, transgender,...

Blog
Improving Let's Talk!: Seeking Your Feedback
Our team has been hard at work on our latest Let’s Talk! release - Version 13.5. Every feature in this release was inspired by the feedback we rece...

Blog 2 minutes
Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...

Blog
Veterans Day Reflection: Education's Vital Role in Democracy
It’s Veterans Day—a time to appreciate the service and sacrifice of America's military men and women.Our nation’s history is filled with tremen...

Blog
CGCS 19 Highlights: Urban School Leaders Prioritize Customer Experience
There’s no job in the world quite like K-12 leadership.I’ve held many positions in my lifetime, but nothing was as challenging--and rewarding--...

Blog
K-12 Customer Experience Evaluation: Discovering Insights with Let’s Talk!
Of all the findings from K12 Insight’s new national State of K-12 Customer Experience Report, one thing in particular stands out to me.While a ...