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Building trust is priority
Blog
Building Trust in Schools: Prioritizing Leadership Confidence
“For many, trust is intangible, ethereal, unquantifiable. If it remains that way, then people don’t know how to get their arms around it or how to ...
K-12 Customer Experience Report
Blog
Introducing the Inaugural State of K-12 Customer Experience Report
As I criss-cross the country working with K-12 school districts, education leaders continue to echo a similar sentiment: providing a strong custome...
strategic plan from good to great
Blog
Taking Your Strategic Plan from Good to Great: Essential Steps
“Every child. Every chance. Every day.”That’s the focus the School District of Osceola County, Fla. adopted this school year to ensure every st...
Washington D.C. must-dos
Blog
NSPRA 2019 Guide: 5 Must-Dos in Washington D.C.!
I couldn’t be more excited that the 2019 NSPRA National Seminar kicks off this weekend in Washington, D.C.! I always look forward to meeting sc...
only time teachers get a break
Blog
Rethinking Teacher Breaks: Why Summer Isn't Enough
For many teachers, summer break means a welcomed mental reset. A few weeks to take a deep breath, reflect on the past school year’s challenges, and...
john adams on education and democracy
Blog
John Adams on Education and Democracy: A Historical Perspective
Historical commemorations of the Fourth of July are often dominated by the likes of Founding Father heavyweights such as George Washington and Thom...
phishing scams
Blog
Creative Strategies: School Districts Combatting Phishing Scams
The great thing about technology is that it makes everyday tasks so much easier. From communicating, to finding rides, to shopping—nearly every...
text
Blog
Turning Texts into Valuable Feedback: Leveraging Messaging for Insight
We built Let’s Talk! with one mission in mind: To improve the school customer experience by streamlining communications and empowering school leade...
better school customer service
Blog
Webinar Series: 3 Keys for Enhanced School Customer Service
Every school district faces its own unique set of challenges, which require their own solutions.In other words: There’s no one-size-fits-all st...
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