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Good News
Blog
Sharing Good News: Positive District Experiences via Let’s Talk
Let's Talk Good News shines a spotlight on the inspiring things happening in school districts around the country.
Mother And Daughter Meeting With Male Teacher
News
ClassLink Partnership for SIS Integration with K12 Insight
ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.
Superintendent talking to students
Blog
Superintendents' Considerations in 2023: 5 Things to Ponder
Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.
school crisis
Blog
Navigating School Crises: 3 Best Practices to Implement
In 2023, get ahead of your district’s next crisis before it happens with these tips.
Word clouds with school related words
Blog
Exploring Emotions with a Word Cloud: A New Approach to Communication
Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...
Parent taking primary school students to school
Blog
Perception Insights: 3 Keys to Understanding Families in Your District
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.
District team members collaborating
Blog
How to improve interactions with your families who are considering other options
With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.
District staff engaged in training to improve school customer service
Blog 3 minutes
Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
News
Parents with the most questions are most likely considering switching schools, national report finds
K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...
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In the News
From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
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