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News 2 minutes
engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development
With the intelligence from Let’s Talk, K12 Insight’s education-focused customer service platform, and the comprehensive talent development solutio...
Blog 2 minutes
Scottsdale Unified School District: Streamlining Communication Chaos.
Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...
Blog 3 minutes
Revamping Customer Service in School Offices: Successful Strategies.
To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...
News
Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings
A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...