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![friends shaking hands](https://cdn.k12insight.com/app/uploads/2023/10/pexels-fauxels-3184286-1-1-scaled.jpg)
News
Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings
A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...
![Dr. Shawn Bird ERDI Dawkins Award recipient](https://cdn.k12insight.com/app/uploads/2023/07/23-Q2_ERDI_Dawkins-Award-press-release-graphic-1.png)
News
San Antonio ISD’s Shawn Bird named 2023 Gerald D. Dawkins Leadership Builder Award recipient
Bird recognized for commitment to empowering educators and developing future K-12 leaders
![mother dropping his son to school](https://cdn.k12insight.com/app/uploads/2023/06/23-Q2-CS-Quarterly-Report-1-scaled.jpg)
News
Revealing Gaps in Parent-District Communications: Insights from a National Report
K12 Insight’s latest customer service report finds the families who need the most support are disproportionately left out of teacher- or school-ini...
News
Report: A staggering number of K-12 families don’t know where to go for answers
K12 Insight’s latest report explores how families perceive interactions with their school or district, their ability to find answers, and their ope...
![Mother And Daughter Meeting With Male Teacher](https://cdn.k12insight.com/app/uploads/2021/11/AdobeStock_119150692-2566x1212.jpeg)
News
ClassLink Partnership for SIS Integration with K12 Insight
ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.
News
Parents with the most questions are most likely considering switching schools, national report finds
K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...
![Texas map outline with text](https://cdn.k12insight.com/app/uploads/2023/08/celebrate-austin-dialogues.png)
News
Austin ISD answers more than 100,000 inquiries from district stakeholders using Let’s Talk
Let’s Talk by K12 Insight makes it easy for parents, students, staff, and community members to ask questions, request information, and share feedback