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Trust Through Listening
Guide
Building Trust Through Listening
Most school districts do an excellent job of communicating outbound messages — but the other side, listening, is a much greater challenge. Listenin...
Man and woman collaborating on laptop
Webinar Replay 56:53
The Future of School Communications
In this webinar, you’ll learn how school communicators use Let’s Talk — the streamlined customer service and intelligence solution built for K-12 s...
programmer pointing at computer monitor near colleague
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI
The education landscape has changed and it’s likely your existing software solutions aren’t fully serving the needs of students, teachers, and fami...
Safety Crises
Webinar Replay
Preventing Mental Health and Safety Crises
All it takes is one crisis or missed at-risk student to change everything. Learn how Temecula Valley Unified School District in California uses Let...
Teacher helping three young students working on a laptop
Webinar Replay 45:12
Elevating Internal and External Communications Through Let's Talk
Bibb County School District shares how their district has simplified workflows while creating opportunities for meaningful conversations with inter...
flagler schools
Webinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk
Flagler Schools in Florida shares how they have used Let’s Talk to create meaningful dialogues with stakeholders and provide an easy way to gather ...
Business woman reaches for a sticky note on wall
Webinar Replay
Providing Superior Customer Service During Enrollment
Corpus Christi Independent School District’s communications team shares how their district uses the power of Let's Talk to support enrollment while...
A man sits at his computer, learning how to improve IT customer service.
Guide
How to Improve IT Customer Service: School IT Leaders Can Minimize Security Risks While Improving the Customer Experience
Download this whitepaper to unlock the five drivers of superior customer service in K-12 education and learn how they impact school IT departments....
A woman customer service representative working with headset and monitor.
Guide
Customer Service and Support Essentials: 5 Key Components
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...
Four young girls with backpacks walking shoulder to shoulder with arms embracing each other
Guide
How to plan for a stronger, more connected school year
The back-to-school season sets the tone for a new school year. To help you jumpstart the new year, explore our guide that includes valuable tips fo...
pd course
PDF
Professional Development Course Guide: Navigating Opportunities
Developed by seasoned K-12 education professionals and experts, K12 Insight's courses give frontline staff the tools and training to instill a cust...
Development Overview
PDF
Professional Development Overview
K12 Insight’s expert-led customer service workshops give frontline staff the tools and training to instill a customer-centric culture districtwide.

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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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