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Close-up of a therapist gesticulating while talking to a group of listing teenagers during an educational self-acceptance and motivation meeting.
Guide 1 minute
Customer Service Impact Calculator
Guide
Experts in EDU
measure what matters cover
Webinar Replay
OnDemand Webinar | Measure What Matters: Data-Driven Approach for Monitoring School Climate
In this webinar, K12 Insight's Managed Research team connects the dots between delivering an intentional customer service strategy and how it relat...
Tax referendum guidebook
Guide 12 minutes
Guidebook for Successful School Tax Referendum: A Comprehensive Resource
Get your blueprint with filled tested strategies any superintendent or school district leader can use to pass a referendum for their community.
Tax-referendum-webinar-replay_Resources_Featured-Image
Webinar Replay 40:00 minutes
Webinar Replay: Strategies for a Successful School Tax Referendum
Family looking sitting on couch looking at laptop
Guide
National Report on Customer Service in Schools Q4 2023: Insights
Explore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in ...
your school district
Guide 5 minutes
Quiz: How good is your customer service?
Today’s parents and teachers have Amazon-level expectations, making customer service in schools more crucial than ever. Take this short, 5-question...
Parent and child walking into entrance of school
Guide
Q3 2023 National Report on Customer Service in Schools
As K-12 education continues to evolve, many school districts have overlooked and fallen out of pace with the needs of their communities — resulting...
webinar replay
Webinar Replay 00:25:56
Why Your District’s Families Are Frustrated With Your Customer Service
In this webinar, K12 Insight discusses the findings from the National Report on Customer Service in Schools. You’ll learn how customer service impa...
customer service in schools
Guide
Q1 2023 National Report on Customer Service in Schools
K12 Insight’s National Report on Customer Service in Schools explores the reasons parents reach out to their school or district and their ability t...
Solicitor pointing at contract showing client where to write signature
Guide
Is your district prepared for Missouri's new community engagement law?
Missouri law is requiring you to provide community members with a way to communicate with your school board by July 1, 2023.
Guide
The Power of Customer Service in Schools: The Key to Student Success

Discover New Insights

Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI
Webinar Replay
Preventing Mental Health and Safety Crises
Webinar Replay 56:53
The Future of School Communications
Webinar Replay
Providing Superior Customer Service During Enrollment
Webinar Replay 45:12
Elevating Internal and External Communications Through Let's Talk
Webinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk
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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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