Resource Library
44 results
Guide
Benchmarking Employee Engagement in 2021-2022: Insights
K12 Insight’s 2021-2022 Benchmark Report on Employee Engagement provides valuable insights about the day-to-day work environment of administrators,...
Guide
Benchmarking School Quality: Highlights from 2021-2022
K12 Insight’s 2021-2022 Benchmark Report on School Quality offers valuable insights about the perceptions of parents, staff, and students when it c...
Webinar Replay
Unlocking the Secrets NPS Tells You About Your District’s Families
In this webinar, K12 Insight discusses the findings from the National Report on the Impact of Parent Satisfaction on School Districts. You'll learn...
Guide
National report on Parent Satisfaction's impact on districts.
K12 Insight’s report published in November 2022 examines the connection between parent satisfaction, communication quality, and the likelihood of a...
Guide
National Report on Parent-School Trust and Engagement
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Guide
Build an Engaging Social Media Strategy in Your School District
Social media has changed how people communicate — and how they expect a response online. This workbook will help you plan, create, implement, and e...
Guide
The Complete Guide for School Crisis Communications
Mental health concerns. Violence. Misinformation. These topics are difficult to navigate — but our team of experts has a guide to get you through i...
Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Guide
How to Achieve Higher Levels of Trust, Buy-in & Engagement in Your District
School leaders know it takes time to build trust and, in turn, maintain a strong reputation. Learn five strategies for strategies for strengthening...
Guide
How Chatbots are Revolutionizing K-12 Communications
Learn six facts about chatbots to help you understand how a chatbot can help your school district deliver superior customer service.
Guide
10 Trends Impacting School District Communications
Health and safety policies. Misinformation. Divisive politics. Budget deficits. As the education environment evolves, so will the jobs of K-12 comm...