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News
K12 Insight Announces New IT Solutions, Introducing the Next Era of Customer Service Delivery for K-12 School Districts
IT Service Management and IT Asset Management join Let’s Talk to empower districts with a unified service desk solution for all departments and cam...
blog post K12 Insight Let's Talk ITSM ITAM Unified Service Desk
Blog 3 minutes | March 20, 2025
A New Chapter: K12 Insight’s Unified Service Desk for Customer Service Excellence
We’re pleased to announce the transition of Managed Research Services and the Engage Survey Platform to our sister company, Sogolytics, providing a...
School board in discussion, K12 customer service
Blog 3 mins | March 3, 2025
The ROI Case for Upgrading Customer Service in Public Schools
School boards and superintendents can't afford to overlook service quality
let's talk 2024 year in review
Blog
2024 Year in Review: Over One Million Dialogues and Counting!
This year was one of connection and transformation for our growing Let’s Talk community. Watch our 2024 Year in Review.
Blog 2 mins | November 4, 2024
A man sits at his computer, learning how to improve IT customer service.
Blog 2 minutes
IT Efficiency: Strategies from Leading K-12 Districts
Discover how IT leaders are leveraging K12 Insight's AI-powered Let's Talk platform to automate processes, ensure omnichannel support, and enhance ...
News Using AI for Customer Service Featured Image
Blog 3 minutes
AI Magic in Education: The Customer Service Revolution
Bring your customer service to the next level by adding AI tools. Learn how to ensure internal efficiencies and external customer satisfaction by ...
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