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service and support
Blog
Customer Service Excellence: 5 Key Components
Define and deliver superior customer experiences in your school district.
Happy school communicators day from K12 Insight
Blog
Happy School Communicators Day: Celebrating school PR leaders who create superior customer experiences
Thank you to the amazing school communicators delivering superior customer service each day.
3 school stakeholder feedback surveys
Blog
Spring and Summer Surveys: 3 School Stakeholder Feedback Options
As the school year comes to a close, consider implementing one of these surveys.
jennifer
Blog
Managed Research aiding districts in storytelling with data
Educator exhaustion. Social-emotional learning concerns. Teacher attrition. As school districts across the country experience monumental shifts...
customer service a priority
Blog
Future of school communications: Prioritizing customer service
Learn how school districts are defining the future of school communications through customer service.
How chatbots have changed the game for customer service in schools
Blog
Six chatbot facts for superintendents and chief information officers
A chatbot is a computer program that interacts with humans through auditory or textual methods such as speech or text chat.
Message inbox notification on computer screen
Blog 2 minute read
Impact of blurred accountability and security on school IT leaders
Breaking down how IT can take lead on delivering superior experiences districtwide.
Happy female mentor teaching young interns at group office meeting.
Blog
Developing a Culture of Superior School Customer Service: 8 Secrets
Learn the secrets of developing a culture of superior customer service in your district.
promote listening and build trust
Blog
Creating Effective Listening Tour Agendas for Trust Building
You might think that creating listening tour agendas is just a process where you list the speakers and times, which is perfectly fine. But is that ...
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