News & Blog
826 results
Blog
School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Blog
AI's Role in School District Competitiveness
What’s next for K-12 SaaS solutions and how IT leaders can prepare
Blog
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
Blog
The Significance of Research in Every School District
COVID-19, safety concerns, book bans, and curriculum debates have left public schools in a wake of crises and many are struggling to maintain enr...
Blog
How AI-powered chatbots change the game for customer service in K-12 education
Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.
Blog
Video: Improving Engagement Through Accessible Customer Service
Accessible customer service helps districts reach more stakeholders
Blog
Video: How to promote efficient school board communications through a streamlined inbox
A unified inbox can help increase effective school board communications
Blog
Rethinking SaaS Solutions: Why It’s Time for an Audit
Consider these factors as you determine the technology needs for your district.
Blog 3 minutes
Time for a Customer Service Solution: A School District Imperative
Let’s Talk continues to evolve based on hundreds of successful implementations by school districts nationwide to help you provide superior customer...