News & Blog

Surveys are only as successful as their response rates—making a strong promotion plan a critical part of your surveying strategy. That means pa...

Former Oakland and Seattle CIO says COVID is retooling the school experience with a focus on service When I opened my K-12 technology practice, Te...

People don’t care what you know until they know that you care. That might sound like just a cute bumper sticker about life, but the sentiment i...

A good survey is about so much more than collecting data. When I served as district superintendent of Michigan and later Louisiana, I saw surve...

A meeting of superintendents & HR leaders at the nation’s largest urban district reveals how the school experience has changed - and not just i...

Maya Angelou put it best when she said, “...people will forget what you said, people will forget what you did, but people will never forget how you...

New research shows main source of anxiety, frustration and low morale is ‘too much to do and not enough time.’ The list of challenges related to ...

There are a lot of opinions out there about administering surveys during COVID-19. Some say don’t bother. Others say survey more.   While I can...

As we approach the end of 2020 and the beginning of another year, this piece of advice from Darla Caughey, Administrative Supervisor of Customer Se...